#meisei81
tired pecanBOT
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- meisei81, 22 hours ago, 5 messages
ivory crane
What do you mean by a "payment held in reserve" ? Do you have a payment intent ID that I can take a look?
austere hamlet
I found that there's negative balance
from the screenshot we can see that some balance was held in reserve
so I want to know that which payments are held in reserve and whether there's a webhook event when the payments was held
ivory crane
https://support.stripe.com/questions/reserves-frequently-asked-questions I don't see any information about webhooks, nor how to retrieve the payments that are tied to the reserve.
https://support.stripe.com/contact/email please reach out to support and see if they have a better answer