supreeth-test-clock-billing-cycle-anchor | Stripe Developers | Page 1

formal mauveBOT Jan 3, 2024, 8:25 PM

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tepid trellis Jan 3, 2024, 8:26 PM

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Hi, taking a look here at these requests

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If you look at the response of this request to resume the subscription, https://dashboard.stripe.com/test/logs/req_taLKEay0Z7dMD8 the status is still paused. It looks like the test clock time is 2024-04-30 20:19:00 UTC for the resume call and this request, https://dashboard.stripe.com/test/logs/req_tTqHVppft2lSD3 was made at
2024-01-03 20:11:38 UTC.

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Can you try these sequentially and make sure that the test clock advances matches the sequency?

formal mauveBOT Jan 3, 2024, 8:43 PM

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supreeth-test-clock-billing-cycle-anchor

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runic dune Jan 3, 2024, 8:57 PM

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ill try that out. so is it something to do with the test clock?

rigid horizon Jan 3, 2024, 8:59 PM

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👋 it could be

runic dune Jan 3, 2024, 9:01 PM

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so in my code the resume and update subscription are in squence with awaits.

let me re run it and i;; send you the new logs

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so these are the new req ids

req_YZhHZYeFhNvlwl
req_qAfbSusQnL8YR8

it looks like they are executed in sequence.

my observation -

the default payment method is attached properly -
req_R2jDD2QdL7jrYy
for some reason the resume is not resuming the subscription and it still stays in paused.

rigid horizon Jan 3, 2024, 9:14 PM

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if you introduce a delay of a few seconds, does that change anything?

runic dune Jan 3, 2024, 9:15 PM

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no ! let me test it out

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but the response for the resume operation is still paused

rigid horizon Jan 3, 2024, 9:16 PM

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yeah that's interesting indeed

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ah it might be due to invoice still being open

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https://stripe.com/docs/api/subscriptions/resume

If a resumption invoice is generated, it must be paid or marked uncollectible before the subscription will be unpaused. If payment succeeds the subscription will become active, and if payment fails the subscription will be past_due. The resumption invoice will void automatically if not paid by the expiration date.

runic dune Jan 3, 2024, 9:19 PM

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huh ! thats interesting. im not sure how a invoice is getting created. let me check it out

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yes. there's an open invoice that created. so i need to charge the existing invoice and then continue

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got it

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but i need to figure out at what this invoice is getting created

rigid horizon Jan 3, 2024, 9:24 PM

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billing_reason seems to be subscription_cycle

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these docs go over everything
https://stripe.com/docs/billing/subscriptions/trials#resume-a-paused-subscription

runic dune Jan 3, 2024, 9:26 PM

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got it

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also on the same lines - i was trying to understand

Invoice was voided The invoice was automatically voided because it wasn't paid before the pending update associated with it expired.

i read about it but still seems unclear. would you be able to tell me what this means

rigid horizon Jan 3, 2024, 9:36 PM

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which invoice are you asking about exactly?

runic dune Jan 3, 2024, 9:38 PM

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so the invoice gets voided when i resume and set
billing_cycle_anchor: 'now', proration_behavior: 'always_invoice' -
the invoice id is in_1OUbtvCxlassJY00ZK9Yc8wN

rigid horizon Jan 3, 2024, 9:40 PM

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the invoice was voided when you updated the sub by setting prorate: false and invoice_now: true
https://dashboard.stripe.com/test/logs/req_o85V0bQIugtS8M

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ah actually when you deleted the sub

#supreeth-test-clock-billing-cycle-anchor