hazim047 | Stripe Developers | Page 1

rotund wyvernBOT Jan 3, 2024, 10:28 AM

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tough bluff Jan 3, 2024, 10:29 AM

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Hi
Yes, you can create a transfer using this API:
https://stripe.com/docs/api/transfers/create

small whale Jan 3, 2024, 10:31 AM

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The reason i asked this question because in stripe docs, it mentioned https://stripe.com/docs/connect/separate-charges-and-transfers

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we calculated the application fee ourselves so the remaining will be transferred to connect account

tough bluff Jan 3, 2024, 10:34 AM

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I'm not sure I understanding the blocking/unclear point here sorry.

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Can you share a concrete example ?

small whale Jan 3, 2024, 10:38 AM

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Here is one example:
5200 is the price that customer paid for.
so 3600 is the fee collected by us.
In the end, the connect account get:
5200 - fee - stripe fee
5200 - 3600 - 169.25
= 1430.75

Hence, we use Transfer API to send the 1430.75 to the connect account. So is this correct?

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We cannot implement the separate charge & transfer method because we faced some problems with the virtual card that being generated by our 3rd party payment installment company

tough bluff Jan 3, 2024, 10:47 AM

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Hence, we use Transfer API to send the 1430.75 to the connect account. So is this correct?
Yes

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We cannot implement the separate charge & transfer method because we faced some problems with the virtual card that being generated by our 3rd party payment installment company
What is the issue exactly ? why not using Stripe test cards

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https://stripe.com/docs/testing

small whale Jan 3, 2024, 10:54 AM

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In test mode, we already used the test card and faced no problem

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When in production, then the error occured. So our 3rd party company advised us to manually transfer the money to the connect account

tough bluff Jan 3, 2024, 10:56 AM

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small whale When in production, then the error occured. So our 3rd party company advised us ...

Can you share the ID (req_xxx) of the failing API request?
https://support.stripe.com/questions/finding-the-id-for-an-api-request

small whale Jan 3, 2024, 11:03 AM

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Only has pi_xxx id

tough bluff Jan 3, 2024, 11:04 AM

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The error is on Stripe Side or the 3rd party company side ?

small whale Jan 3, 2024, 11:04 AM

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Stripe side

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The error was Payment failed because of invalid card or account number

tough bluff Jan 3, 2024, 11:05 AM

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Can you share the PI id ?

tough bluff Jan 3, 2024, 11:06 AM

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small whale The error was Payment failed because of invalid card or account number

if the payment failed, there is no link to the transfer API

small whale Jan 3, 2024, 11:06 AM

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pi_3ORnquIzBxwmA8eM29LRJieC

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After we encountered this error, then we change our method to use transfer API instead

tough bluff Jan 3, 2024, 11:12 AM

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First of all, let's clarify something, PaymentIntent is to accept payment from end customers however transfer are for sending funds between two Stripe Accounts (Platform->Connnect)

tough bluff Jan 3, 2024, 11:13 AM

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small whale pi_3ORnquIzBxwmA8eM29LRJieC

This PI was declined by the issuer /card_network

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the customer need to reach back to their bank and see why they declined that payment

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or they can use another payment methods

#hazim047