ravelens

[fallow field]

👋 How can I help?

[lofty plume]

Hi we meet again

I still have problem on integrating my payout things

It seems i need to passed the requirements to do Cross Border payout right ?

Can you help to check this account ?
acct_1OBGjoAHQOXKizcu

Which of the requirements is not passed yet ?

because it keep returned :
Your platform needs approval for accounts to have requested the transfers capability without the card_payments capability. If you would like to request transfers without card_payments, please contact us via https://support.stripe.com/contact.

When i try to create recipient service agreement account (Which this is the requirements point for Cross Border Payout)

Can assist me about this ?
Because i already missed my deadlines about this integrate

[gusty furnace]

like what the error message mentions, you'll want to reach out to Stripe Support to get help for that via https://support.stripe.com/contact. Unfortunately, we can't help with that error here on this channel

[lofty plume]

I have reached support multiple times but there's no progress on my case

[gusty furnace]

I'm sorry for sounding like a broken record, but this isn't something that anyone on Discord can help you with, you need to talk to Stripe support. If you don't see any progress, you'd probably want to send a follow up to nudge them along