wdrisco

[supple jetty]

You can use the stripe account header on any api, you'd do this when performing operations as that connected account

so if you wanted to create a customer directly on a connected account, you'd use that header on the customer api

[frail crow]

right I see

[supple jetty]

if you wanted to create a billing portal session for a customer on that connected account, you'd use the header for that too

[frail crow]

thank you, so if I created a customer without that header, that customer would be at the account level and could be used to pay various connected accounts

is there any other consideration for adding the customer to that connected account only?

[supple jetty]

if you create a customer without that header, it will be created on your platform account not the connected account

it's really up to you where that customer should reside

mostly depends on who your customers expect to be dealing with, your platform or the connected account

then you gotta be doing destinations or direct charges

[frail crow]

okay thanks, I'll read more into that

the error we're getting is

You can’t create a portal session in test mode until you save your customer portal settings in test mode at https://dashboard.stripe.com/test/settings/billing/portal

This obviously looks self explanatory, but this appears to be set up. Any other thoughts on what this might be?

I've used the headers as mentioned so it's creating portal session for a specified connect account

[supple jetty]

are you doing that as the platform or using the connected account header?

can you share an example request ID?

[frail crow]

with the connected account header

example request in Bubble

[supple jetty]

Right, so those settings would need to be saved by each account, in that case

However you might be able to provide a billing portal config explicitly to bypass that, if the account otherwise has branding and public info fully set

[frail crow]

okay understood, thanks, we'll look into this!

[supple jetty]

You can try creating a BPC on the account too then including that:
https://stripe.com/docs/api/customer_portal/configurations/create
https://stripe.com/docs/api/customer_portal/sessions/create#create_portal_session-configuration

[frail crow]

excellent, we'll try this

[supple jetty]

But if the account hasnt set up branding or public business info, they'll need to do that in the dashboard

[frail crow]

got it, I think that's sorted tha branding and business info

Thank you, massive help