kasyapbvs | Stripe Developers | Page 1

autumn gladeBOT Dec 22, 2023, 12:10 PM

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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

kasyapbvs, 2 hours ago, 11 messages

sonic trellis Dec 22, 2023, 12:10 PM

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hi there!

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can you summarize in this thread what is the issue exactly?

indigo chasm Dec 22, 2023, 12:14 PM

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applepay payments are failing

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with the error mentioned in the thread

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have attached the error screenshot

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googlepay is working fine

sonic trellis Dec 22, 2023, 12:15 PM

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can you share all relevant context here (error, screenshots, etc)?

indigo chasm Dec 22, 2023, 12:16 PM

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Hi..We are facing issue with apple pay transactions in stripe. PFB the screenshot of the error:

It opens the apple payment method pop up but closes automatically before selecting the card.
Please help us in resolving this issue
Image

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the domain is registered already
and is verified
The architecture of our solution has multiple level iframes but the top level iframe and the iframe in which the button is hosted on the same domain

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<parent domain>
<iframe1 - diff domain>
<iframe2 - same as parent>
</iframe2>
</iframe1>
</parent domain>
would this be an issue?

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Could you please help in unblocking this?

sonic trellis Dec 22, 2023, 12:25 PM

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thanks for the detailed information

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can you also share the request ID (req_xxx) of the error (the one in the screenshot above)?

#kasyapbvs