#jamie_97274

1 messages · Page 1 of 1 (latest)

midnight baneBOT
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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

wild cloud
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hi there!

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are you using Stripe Issuing?

gloomy wraith
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I guess not, as I am not sure what that is

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we only use online platform payments

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looking at it now, is then only charge.dispute.created relevant for that?

wild cloud
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can yuo share the Event ID (evt_xxx) of the issuing_dispute.created event you received?

gloomy wraith
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I did not receive one, I received them through charge.dispute.created, I was only wondering if I should also look for issuing_dispute.created event

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sometimes payment intent data can come through a little different if it was first payment starting a subscription or subscription automatic payment through an invoice - so not sure if disputes created are always through charge.dispute.created

midnight baneBOT
willow salmon
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Hey! Taking over for my colleague. Let me catch up.

gloomy wraith
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Not a problem

willow salmon
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Can you share the dispute/charge Id that you didn't received an event for it ?

gloomy wraith
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No I am just asking that if a subscription payment becomes disputed

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can it also trigger a issuing_dispute.created webhook? Or is it ALWAYS a charge.dispute.created event

willow salmon
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No, it's charge.dispute.created.

gloomy wraith
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gotcha perfect that's all I was wondering, thank you