#viper-disableprorations-customerportal
gloomy apex
HI again 👋
Checkout is only used to create new Subscriptions. There isn't a proration that can occur.
Which is why you get that error
inland kiln
Oh
gloomy apex
What are you trying to do?
inland kiln
I am trying to remove proration from the customer portal, actually. Since my project is based on credits, the user may consume all of them and then switch plans. Hence, he should be billed for the full price, not the prorated one
gloomy apex
Ah. okay
inland kiln
Sorry for being so bothering 😄
gloomy apex
So the proration_behavior setting only applies to each specific change.
To make this change for your Customer Portal you need to set it in the Configuration object here
https://stripe.com/docs/api/customer_portal/configurations/create#create_portal_configuration-features-subscription_update-proration_behavior
If you set features.susbcription_update.proration_behavior="none" there and then use that configuration in your customer portal, your users will not get any prorated credits when they downgrade.
inland kiln
Is there a way to create such configuration via Dashboard?
gloomy apex
But I would use Test Clocks and run through a full simulation to make sure that works for both the upgrade and downgrade scenarios you have described
inland kiln
Yep, I am constantly using those... I couldn't find a way to link test clocks to already existing subscriptions tho, which is a bit annoying
gloomy apex
Hmmm .. 🤔
I'm not sure. Since this server is focused on devs coding integrations with the APIs, all our advice is focsued on the APIs.
And yes you need to creeate a new Customer and new Subscriptioin to use a test clock so it's best to code an end to end simulation to verify your expected behavior.
inland kiln
Thank you so much once again, and once again, sorry for bothering
gloomy apex
No worries! It's why we are here. 🙂
I'm not seeing the proration behavior in the Dashboard settings here https://stripe.com/docs/customer-management/configure-portal
I think this might be API only (or our docs need to be updated).
Oh NVM I did find this switch! It's in the Subscriptions section of the Customer Portal settings
Toggling it "off" should do what you want
But I would definitely test this out. Manually if you don't want to use Test Clocks
inland kiln
Oh! That's great!
Sorry for the late response, I pushed discord away by mistake and couldn't see notifications
That's great!
honest etherBOT
gloomy apex
I'm happy we were able to quickly find a resolution! 🙂