#connor-checkout-verificationfailure
gray wyvern
Hello! Do you mind sharing the request ID so I can take a closer look?
gray wyvern
Thanks! You mentioned this was through the dashboard, right? From what I can tell that request looks like it's coming from the hosted invoice page instead
lilac ridge
The invoice was created via the dashboard.
But yeah the customer is attempting to pay through the hosted invoice page.
gray wyvern
Gotcha! Give me a few more minutes to try and dig into what may be going wrong
lilac ridge
Ok thank you
loud sonnetBOT
gray wyvern
Ah, I see the issue now (and I know why I havne't been able to reproduce so far). The bank account used wasn't verified for some reason, and your Checkout Session was configured to only allow for instant verification so attempting to pay failed
lilac ridge
Ah, I see. So presumably the customer tried to use instant verification but it failed and because we only allow instant verification, Stripe returned an error?
gray wyvern
Yup
If you're comfortable using the API then you could update the Invoice to accept automatic verification for us_bank_accounts (so both instant and microdeposit verification would be accepted)
lilac ridge
Got it, so we can set that at the invoice level?
gray wyvern
The param you want to be updating is payment_settings[payment_method_options][us_bank_account][verification_method]
lilac ridge
Ok got it. So just to reiterate, the checkout session configuration impacts the hosted invoice page as well for ACH verification?
gray wyvern
To be a bit more specific - the checkout session configuration impacts the subscription that's created, which in turn affects the invoice
lilac ridge
I see... Ok that makes sense. Thank you!