ooi-account-support | Stripe Developers | Page 1

river shoreBOT Dec 21, 2023, 4:54 PM

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raw walrus Dec 21, 2023, 4:54 PM

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How are you tryign to add the funds to the account?

unique basin Dec 21, 2023, 4:54 PM

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i'm going to attempt to add one of my debit or credit cards to fix the imbalance

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i don't have the option to add to balance

raw walrus Dec 21, 2023, 4:56 PM

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What's the account ID?

unique basin Dec 21, 2023, 4:57 PM

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where can i find that, I'm having a brainfart now

raw walrus Dec 21, 2023, 4:58 PM

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YOu should be able to find it here (https://dashboard.stripe.com/settings/account). It'll be somethign like acct_123

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

unique basin Dec 21, 2023, 5:00 PM

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acct_1LzutWDqoNLhpbBB

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I'm here it just took me a little bit to log in

raw walrus Dec 21, 2023, 5:10 PM

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Hmm... it looks like the issue here is with your account state - you'll need to talk to support (https://support.stripe.com/contact) to get some more details

Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

unique basin Dec 21, 2023, 5:10 PM

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i can't add to balance

raw walrus Dec 21, 2023, 5:18 PM

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As I said, you should be talking to support about this

unique basin Dec 21, 2023, 5:22 PM

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Thank you

#ooi-account-support