#tamako9910

1 messages · Page 1 of 1 (latest)

white cloudBOT
#

Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

limpid wigeon
#

👋 How can I help?

mild eagle
#

hi

#

this picture is click from payment link

#

it can add promotion code for discount

#

but when im using api

#

i got this message

limpid wigeon
#

Can you share the payment link and the promotion code, so that I can have a check?

mild eagle
#

here is payment link
https://buy.stripe.com/9AQ29t7fv2pF1b2aEE
promotion code
LUJWKONV
(id sSyUptye)
it is work perfectly with payment link

#

i have a problem with api instead

#

this is code in api

limpid wigeon
#

Can you share the Checkout Session ID (cs_xxx) that threw this error?

mild eagle
#

cs_live_b1jq0oo3mNPSlCUBruFiYLHxgZJXj1xzejr13B4xfakAQId0cO19gnaD1G

limpid wigeon
#

LUJWKONV is only applicable to specific products that you configured: https://dashboard.stripe.com/coupons/sSyUptye

However, the line_items created in this Checkout Session https://dashboard.stripe.com/logs/req_NyVgIAh1OKz2YG are not in any of eligible products

mild eagle
#

ok but is it same products?

#

in api it is provide only price?

#

so it cannot apply coupon

limpid wigeon
#

You can remove the product restriction in the coupon page, or create a new coupon and promotion code specifically for all products

mild eagle
#

im sorry i provide you wrong csxx , but i think it is the same problem
cs_live_b1JvrojbeNWnRY0kMwbcxgWMsfgaurSoh71uhtyRJQ4p32e1VZ5Vlvhpdp

#

how to remove?

#

another question is it possible to set minimum price for using coupon?

limpid wigeon
#

I'd recommend creating a new coupon or promotion code without specifying the applicable products. Alternatively, you can archive all the products on the existing coupon

mild eagle
#

it is not effect to real product right? just only archive this coupon

limpid wigeon
#

I'd recommend to give it a try in the test mode first before performing in live