tony-klarna-support | Stripe Developers | Page 1

autumn dewBOT Dec 20, 2023, 7:07 PM

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tacit star Dec 20, 2023, 7:07 PM

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We don't offer italian support in this channel - if you need help in a language other than English please talk to support (https://support.stripe.com/contact)

Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

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Copy pasting what you wrote here:

I am a retailer and through stirpe they sell with klarna but now I can't find klarna anymore among the payment methods and changed the procedure

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Can you share your account ID so I can take a quick look?

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Please don't share your private information here - this is a public channel

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I was hoping for an account ID like acct_123 (which you can find in the dashboard at https://dashboard.stripe.com/settings/account)

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stoic lodge Dec 20, 2023, 7:18 PM

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Where do I find it and where do I write down my id?

tacit star Dec 20, 2023, 7:19 PM

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I was able to find your account anyways from your email - looks like Klarna was the one that rejected your account and aren't allowing you to use Klarna. You need to talk to support (https://support.stripe.com/contact) for more details about why and whether that can be changed

Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

autumn dewBOT Dec 20, 2023, 7:19 PM

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tony-klarna-support

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