#archmaze.
1 messages · Page 1 of 1 (latest)
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- archmaze., 6 days ago, 37 messages
Unfortunately not, the typical way to handle this would be creating a new Subscription when you want to re-activate
so there would be two payment in that case right ?
i don't want to charge customer for the uncollectible invoice and just want to charge for new subscription ...
You can void that invoice or create the new subscription with a credit note that covers the first payment period
I'd recommend voiding the invoice and making the payment on the new subscription, that is typically easier
how to do that the interface in my app gives the link of uncollectible invoice to pay and if they click on that it redirect to stripe hosted page where if they pay on that invoice they get charged right ?
Yep, so the idea would either be to get rid of that link to that invoice and link to the new one on the new subscription. Invoices on new subscriptions only last 24 hours so you would want to wait for the user to indicate they want to reactivate their subscription before creating a new one
Or you could keep what you have now and add logic to create a new subscription where the first cycle is paid if a user pays off an uncollectable invoice.