#chanlk
1 messages · Page 1 of 1 (latest)
Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.
Hi there, you can get your answer faster if you can give me a summary of what you want to achieve?
Hold on, let me summarize.
Following the earlier instructions, I first created a Subscription, then created a SubscriptionSchedule, but now when I try to use addPhase, the program throws an error saying 'You cannot set phases if from_subscription is set.; request-id: req_FHTV2kvSFS2xjS'
Yes that's expected, you need to create a schedule by specifying from_subscription only, and then modify the schedule's phases.
Understood, I will try using SubscriptionScheduleUpdateParams to update it, thank you.
Please do not close the session yet, I still have some questions.
The problem I am currently facing is that when I try to create an update for the subscription , it prompts me with 'You cannot migrate a subscription that is currently in the incomplete status.' My subscription was just created and is in an unpaid state, and since it's created by a new user, there is no payment-related information
Hi! Can you share the request ID (req_xxx)? Here's how you can find it: https://support.stripe.com/questions/finding-the-id-for-an-api-request
Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
req_H5RwOLpI3Yyk9L
The subscription is incomplete and that's why you can't create a schedule from it.
Btw, what do you want to update?
I would like to describe my use case to you. I am using SubscriptionSchedule to create a recurring subscription with a lower price for the first month.
Then why you manually create a subscription? you can let schedule to create one when the time arrives.
Earlier on, I was directly creating a SubscriptionSchedule, but I couldn't quickly obtain the payment-related clientSecret. Hence, your colleague directed me to manually create a Subscription and then associate it with the SubscriptionSchedule
Let's zoom out a bit, can you tell me the business goal that you want to achieve with Stripe API?
I would like to offer a subscription with a lower price for the first month, and I want the users to have a clear and explicit understanding of this subscription model at the time of payment.