aj_theoriginal | Stripe Developers | Page 1

mild veldtBOT Dec 20, 2023, 1:44 AM

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untold egret Dec 20, 2023, 1:44 AM

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Can you share the request ID (req_xxx) which you faced 400 or 500 error? Here’s how you can find it: https://support.stripe.com/questions/finding-the-id-for-an-api-request

Finding the ID for an API Request : Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

cerulean vine Dec 20, 2023, 1:58 AM

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Sure, one moment

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req_C9vZj1XfPo1FQl

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@untold egret

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Though, I know why it did this because it was an ACH bank and it was pending but, it never caused an internal server error page until today

untold egret Dec 20, 2023, 2:06 AM

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Do you have any example that the update of receipt_email was successful in the past while payment was still processing?

cerulean vine Dec 20, 2023, 2:12 AM

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Nope it was always an error for ACH in particular. My only curiosity is why when it was being used in the first creating of the system, it was never kicking ACH users to an internal server error page

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oh and one second, it gave a new error on the client side as well

untold egret Dec 20, 2023, 2:13 AM

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This error is expected given ACH is asynchronous payment processing. receipt_email can't be updated while the payment is still processing

cerulean vine Dec 20, 2023, 2:14 AM

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https://r.stripe.com/b:

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I was getting this

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on the client side anytime it happened

untold egret Dec 20, 2023, 2:15 AM

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https://r.stripe.com/ is for tracking matrics and shouldn't have affect any payment processing

Stripe | Financial Infrastructure for the Internet

Stripe powers online and in-person payment processing and financial solutions for businesses of all sizes. Accept payments, send payouts, and automate financial processes with a suite of APIs and no-code tools.

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Does it affect any payment processing?

cerulean vine Dec 20, 2023, 2:21 AM

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Nope, payment goes through fine every time. It was problematic before I added something to accommodate for the new issue that was arising

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It's all fixed so nothing to worry about but I was mainly wondering if there was a new update regarding that procedure

untold egret Dec 20, 2023, 2:25 AM

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The error was expected and there wasn't new update unless you observed otherwise that you had successful update of receipt_email while the payment is still pending

cerulean vine Dec 20, 2023, 2:44 AM

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I see. Very odd. I'm mainly going based on customer review. It's no longer an issue but if there was no change then, still a strange anomaly. I do thank you for your feedback and shared knowledge

#aj_theoriginal