ozzy-ttp-ux | Stripe Developers | Page 1

sly canopyBOT Dec 19, 2023, 10:59 PM

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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

ozzy-ttp-interac, 1 hour ago, 20 messages

winged idol Dec 19, 2023, 11:01 PM

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By change the screen layout, do you mean between portrait and landscape or some other customization?

hearty sable Dec 19, 2023, 11:01 PM

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other customization for ex it says 'tap behind device'

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my nfc reader is located in the front

winged idol Dec 19, 2023, 11:03 PM

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Is your device with the NFC reader one of the devices listed here? https://stripe.com/docs/terminal/payments/setup-reader/tap-to-pay?platform=android#device-specific-nfc-tap-zone-ui

hearty sable Dec 19, 2023, 11:05 PM

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my reader is a custom android product that has all the requirements to run the app, and it does run.

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Just wondering if UX design can change somehow on payment intent page

winged idol Dec 19, 2023, 11:05 PM

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So just to be clear, it's not one of the devices on this page?

hearty sable Dec 19, 2023, 11:06 PM

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Correct

winged idol Dec 19, 2023, 11:08 PM

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Give me a few minutes please!

sly canopyBOT Dec 19, 2023, 11:13 PM

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ozzy-ttp-ux

winged idol Dec 19, 2023, 11:26 PM

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Okay, I see what's happening. Two things:

No, it's not currently possible to directly customize the UI of the tap to pay page. We're supposed to dynamically adjust that page with instructions based on what we know about the connected device and where the bluetooth antenna is located
We know the bluetooth antenna location (and can adjust the UI) for the devices listed in the page above only

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