deepak-customer-portal | Stripe Developers | Page 1

quasi fractalBOT Dec 19, 2023, 9:03 PM

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granite perch Dec 19, 2023, 9:04 PM

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Did you create a subscription ?

sinful pebble Dec 19, 2023, 9:05 PM

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yes

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everything that stripe docs say .. I skipped building the "Test" portal, and doing the "Live" directly ?

granite perch Dec 19, 2023, 9:07 PM

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Do you mean you created a live subscription to test customer portal?

sinful pebble Dec 19, 2023, 9:07 PM

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yes

granite perch Dec 19, 2023, 9:07 PM

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can you share the concrete examples of what you did?

Request IDs would help
https://support.stripe.com/questions/finding-the-id-for-an-api-request

sinful pebble Dec 19, 2023, 9:09 PM

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I have built an AI slackbot to answer questions and create content.
I m integrating stripe's customer-portal link inside my slackbot.

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Upon click of "Buy Subscription" button inside slackbot, I create stripe's customer object & session object. Then click the portal-URL to get the user login.

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Do u want me to share the associated request identifier ?

granite perch Dec 19, 2023, 9:12 PM

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sure

sinful pebble Dec 19, 2023, 9:13 PM

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req_zxwZDM3i4hfBb1

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req_RwcKA9dJNE1gb7

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req_1YsDh3eKNjkvE2

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req_SwYdlP1FMlBFbm

granite perch Dec 19, 2023, 9:19 PM

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It seems like you've created customers and then billing portals for those customers

Can you share requests where you created subscriptions for them?

quasi fractalBOT Dec 19, 2023, 9:21 PM

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deepak-customer-portal

sinful pebble Dec 19, 2023, 9:21 PM

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My expectation is that customer-portal link will list all the products/subscription and then customer will pick one.

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Since the customer-portal link is not listing the subscription, hence that req is not getting triggered

granite perch Dec 19, 2023, 9:22 PM

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No, customer portal is for customers to manage "existing" subscriptions

sinful pebble Dec 19, 2023, 9:22 PM

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so the problem is listing the product/subsc in the portal-link ?

granite perch Dec 19, 2023, 9:23 PM

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it doesnt' list all products the customer can subscribe to

sinful pebble Dec 19, 2023, 9:24 PM

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so the only option for me is to list out all the product-links (2 per product for monthly/annual subscription) and then let the customer pick one and run

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or can you recommend a complete subscription management service ?

granite perch Dec 19, 2023, 9:28 PM

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so the only option for me is to list out all the product-links (2 per product for monthly/annual subscription) and then let the customer pick one and run
Correct

You could use pricing table to list available products
https://stripe.com/docs/saas#pricing

OR use payment links to create buy buttons for products you're selling & add them to your webpage
https://stripe.com/docs/payment-links/buy-button

sinful pebble Dec 19, 2023, 9:29 PM

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thanks @granite perch

granite perch Dec 19, 2023, 9:30 PM

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NP! 🙂 Happy to help

sinful pebble Dec 19, 2023, 9:32 PM

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one last ...
Do I need to create both customer and sessions objects
or
only customer object should do the task ??

granite perch Dec 19, 2023, 9:32 PM

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Depends on what you're trying to do, are you trying to enable customers to manage their existing subscriptions and payment methods?

sinful pebble Dec 19, 2023, 9:33 PM

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enable customers to manage subscription & payment methods

granite perch Dec 19, 2023, 9:35 PM

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Gotcha. then yes, you might need both.

There are multiple ways to enable customer portal though, one that requires no coding versus the one you're currently using which is creating the portal by calling the API

I'd recommend reading through these docs and choose what's best for you
https://stripe.com/docs/customer-management
https://stripe.com/docs/customer-management/activate-no-code-customer-portal
https://stripe.com/docs/customer-management/integrate-customer-portal

#deepak-customer-portal