#nitishharora
cobalt slate
Listening for
charge.failed
fresh lily
Do you have a webhook endpoint set up in the Stripe dashboard? If so, when you click on it, do you see failed webhook requests?
cobalt slate
Nope, i see nothing in failed or successful
fresh lily
What's your account ID?
cobalt slate
I am using
charge.failed
Is it the right one to use for failed payments?
Sharing that
acct_1IJ0hKLbdZyG7Kix
fresh lily
Which webhook endpoint are you looking at specifically? There appear to be several
fresh lily
It doesn't look like there's been any failed payments since October
fresh lily
What's the event ID of the Event you're looking at?
cobalt slate
charge.failed
I mean should I be using any other such webhooks to track failed payments
or does this one cover em all
fresh lily
That's the Event type. Why are you expecting there to be failed charge events? There are no failed payments on this account. Unless you're getting live mode and test mode confused perhaps?
cobalt slate
no, it's just we tried with our own cards (having insufficient funds or wrong zip codes)
trying to trigger a failed payment
but it didn't
on the live website^
placid hamletBOT
fresh lily
You're not supposed to test live card on live websites. I believe that goes against Stripe's TOS. In any case, you should test in test mode using our test cards: https://stripe.com/docs/testing
cobalt slate
But if you say everything is working fine and I should be getting a notification for all failed payments, I cam wait
Oh no I meant we are trying to buy the subscription for real
not just test stripe
and thanks, I will use that resource
fresh lily
I don't see any reason you wouldn't get those charge.failed on your webhook as long as the webhook handler is configured properly
cobalt slate
okay, sounds great!
thanks for all your help, I will wait for it to trigger a notification
fresh lily
Sure thing!