nick__.

[vast mist]

https://stripe.com/docs/api/payment_intents/retrieve

[normal juniper]

Hello 👋
You can check the charge.outcome for this too iirc
https://stripe.com/docs/api/charges/object#charge_object-outcome

[nimble dove]

thx for quick reply 👍

[nimble dove]

is it possible that the charge objects are null even though it says it tried 4 times?

[normal juniper]

If the payment was declined four times then no, it shouldn't be null

Can you share an example you're looking at?

[nimble dove]

{
  "id": "dfdfdf",
  "object": "invoice",
  "livemode": true,
  "payment_intent": "dfdfdf",
  "status": "open",
  "account_country": "DE",
  "account_name": "DayZ++",
  "account_tax_ids": null,
  "amount_due": 499,
  "amount_paid": 0,
  "amount_remaining": 499,
  "amount_shipping": 0,
  "application": null,
  "application_fee_amount": null,
  "attempt_count": 2,
  "attempted": true,
  "auto_advance": true,
  "automatic_tax": {
    "enabled": false,
    "status": null
  },
  "billing_reason": "subscription_cycle",
  "charge": null,
...

[normal juniper]

can you share the actual invoice ID?

[nimble dove]

all events for that paymentintent have charge nulled but it says the payment failed 4 times

in_1OMFWqK5M4QamInI8vO6LleH

perhaps the issue is that it uses the paypal integration

[normal juniper]

yeah it could be, i'm not super familiar with how paypal integration works

give me a few to look

[normal juniper]

Asked a colleague to take a look too

[nimble dove]

thx

[normal juniper]

It seems like paypal with subscriptions require an approval from Stripe
Since it is a private feature, our team won't know a ton about it.

I would suggest you reach out to our support about that, they can put you in touch with the right team that can look into this for you
https://support.stripe.com/?contact=true