wingxq66 | Stripe Developers | Page 1

half gustBOT Dec 19, 2023, 7:18 AM

#

Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

wingxq66, 1 day ago, 3 messages

buoyant rock Dec 19, 2023, 7:20 AM

#

https://stripe.com/docs/disputes/how-disputes-work?dashboard-or-api=api#inquiries have you gone through this doc ?

How disputes work

Learn about the high level lifecycle of payment card disputes.

midnight swallow Dec 19, 2023, 7:23 AM

#

Yeah, I did, so question after read this doc, Inquiries are less severe than disputes and serve as a channel for customers to seek clarification or express concerns before escalating to a formal dispute, which means if it happen, it will before a formal dispute, and the status related will before the " need_response", "under_review","won", or "lost" status, am I understand right?

#wingxq66