waveydre-account-support

[echo portal]

waveydre-account-support

@candid rivet :question: Have a non-technical question, account issue, or need one-on-one support? We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact

[candid rivet]

this is a technical issue

[pallid cipher]

Are you setting the details via the API?

If so, do you have a request ID I can look at?

Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request

[candid rivet]

req_lG5zNzHeya4Rsz

@pallid cipher

[pallid cipher]

It looks like you're doing that through the Dashboard, in which case we can't really help with that here. I would check with our support folks in this case: https://support.stripe.com/contact

If you decide to go the API route, you can use these test account numbers: https://stripe.com/docs/testing?testing-method=tokens#test-account-numbers

[candid rivet]

how do i do api

[pallid cipher]

We can't walk you through coding 101 for making API calls unfortunately. Please work with our support folks: https://support.stripe.com/contact

[candid rivet]

they only do emails?

why is it so hard to just activate my bank account?

[pallid cipher]

There's a chat option too. Just log in and visit that page, then select the 24/7 chat option

[candid rivet]

ok thanks