#sha256-subs-pausecollection
mighty cairn
Hello! Can you give me some more details about "pausing the subscription plan indefinitely"? Is this something you're setting in Stripe? Do you have an example subscriptoin ID that's in that state that I could look at?
lime turtle
When our users do not want to use the service, instead of cancelling their subscriptions, we pause their subscription indefinitely as per the documentation here - https://support.stripe.com/questions/how-to-pause-or-cancel-subscriptions
Here is a screenshot of a customer with subscription who doesn't want to use the service so we paused their payment collection indefinitely.
And this is the setting we want to use but want to confirm when Stripe resumes the payments, will the users who had their subscriptions in paused state already prior to this action taken become unpaused as well. Becuase we would want to avoid that from happening. Want to understand how Stripe behaves in such cases.
lime turtle
Ty!
mighty cairn
Okay just tested this out quickly - configuring the account-wise subscription pausing will set it on ALL subscriptions on your account (even those that are already paused) and when they're resumed it'll resume the ones that you previously had paused indefinitely
lime turtle
okay thanks for confirming @mighty cairn In that case, we can script this out using the API based on derived state of subscriptions from our database. Thanks!
mighty cairn
👍
tough islandBOT
sha256-subs-pausecollection