#cabello-fees-support
somber scarab
Hello! You'll likely want to talk to support (https://support.stripe.com/contact) for more details on fees - there's a lot of factors that'll affect the fee amount (country, custom pricing, products used, etc.)
restive hillBOT
cabello-fees-support
north chasm
@hot sail sent you a DM; are you on a CAD connect account and using a USD visa payment method?
e.g pm_card_visa
hot sail
CAD account, receiving CAD amount
north chasm
But if it is a USD-sourced payment method, e.g pm_card_visa then it will be subject to another 0.8% fee
You need to use this one
pm_card_ca
hot sail
We are experimenting with offering free trials to our customers so we would like to charge them just the Stripe fee and nothing else, we are using Stripe Connect Express accounts, we thought a 3.5% buffer would be close enough to the Stripe fees but for this test payment we would lose 50 cents.
north chasm
Yeah, like I mentioned in my DM I am working on the same thing
If the payment method is a USD based (the country field denotes this), e.g pm_card_visa then it will be subject to another 0.8% fee
Happy to chat through it more
hot sail
this was the 4242 test card 🤔
looking at dev logs to see if something points all that this was USD
north chasm
That is a USD card
This is the CAD card, 4000001240000000
Run that card, and it will be the correct amount
hot sail
let me try with that one
north chasm
Also, you can tell with the zip code field
When you use this card, the zip code field will change to a postal code
hot sail
nice, ty, and where in the dashboard do you confirm pm_card_visa and USD stuff? I couldn't find currency information anywhere in this case
north chasm
For sure, do you mean where can you check in the dashboard it is a USD card?
Below the Payment details you should have this section
The origin shows the country, and based on the Connect Account's country you may or may not be subject to international card fees
hot sail
With the card you gave me the fees are closer 👏
north chasm
Nice...shoot me a PM or email at taylor[at]openunit[dot]com if you want to chat
hot sail
I see it now, thanks 🙂
north chasm
I'm pretty sure I just built what you're building and tbh, will be quicker to sync than for you to bang your head figuring out everything I figured out three weeks ago
hot sail
Are you planning on using Stripe Connect Standard accounts to address this issue of being impossible to correctly calculate the fees at the time of creation of the payment intent?
north chasm
No we aren't. Happy to share the answer to this with you