#krs-finconnections-balances

1 messages · Page 1 of 1 (latest)

tiny ironBOT
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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

  • krsacme, 2 hours ago, 10 messages
snow hazel
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Where are you checking for the permissions?

austere token
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stripe.financial_connections.Account.retrieve('fca_1OOj9OK5Jxl3vjtiZC1xdiy6')

snow hazel
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If you retreive the SetupIntent seti_1OOj9DK5Jxl3vjtisbDjiWnK
What are you seeing in the response?

austere token
snow hazel
#

hmm, have you tried retrieving the balance or are you seeing some API errors when you do that?

austere token
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I don't see the balance and when i try to refresh the account to fetch the balance via stripe.financial_connections.Account.refresh_account('fca_1OOj9OK5Jxl3vjtiZC1xdiy6', features=["balance"])
i get the error with response as
This account was not created with the required permissions (balances) to perform this operation.

snow hazel
#

definitely strange.. I see that the flow to access balances is in beta so you might need to work with support team on this
https://stripe.com/docs/financial-connections/balances

let me ask a colleague about this first, if we don't find anything we'll let you know and you can work with our support team on this

austere token
#

ok.

tiny ironBOT
shrewd quartz
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HI 👋

My colleague had to step away so I'm taking over. I unfortunately don't have any new information at this time but I wanted to let you know we are still looking into this.

tiny ironBOT
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krs-finconnections-bug

copper sorrel
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👋 hopping in here since snufkin had to step away

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Could you try setting/configuring the permissions client-side instead of on the intent? Like this:

const options = {
  mode: "payment",
  amount: amount,
  currency: currency,
  payment_method_options: {
    us_bank_account: {
      verification_method: "microdeposits",
      financial_connections: {
        permissions: ["payment_method", "balances"],
      },
    },
  },
};

const elements = stripe.elements(options);