shainanand | Stripe Developers | Page 1

celest cloudBOT Dec 18, 2023, 2:32 PM

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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

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cosmic wave Dec 18, 2023, 2:33 PM

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Hi

weak canyon Dec 18, 2023, 2:33 PM

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Hello 👋

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There is a dashboard setting for this, finding the page for it

cosmic wave Dec 18, 2023, 2:34 PM

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this one is it?

weak canyon Dec 18, 2023, 2:34 PM

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So on this page there are three "manage" buttons, click on the button for the account type you are using. The setting for enabling bank account collection will be on that page https://dashboard.stripe.com/settings/connect

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

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It looks like this setting can differ between test and live mode, can you double check that you are in the right mode in your dashboard?

cosmic wave Dec 18, 2023, 2:35 PM

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i am using test mode

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Lemme check

#shainanand