#siobhanwalsh_93963

1 messages · Page 1 of 1 (latest)

lime oreBOT
sharp forum
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Hi, let me help you with this.

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I would suggest the development team to reach out directly to us, so it's easier to communicate.
But overall, you mean you want to put a hold on the funds on a card? Or you want the payment to stay on the Platform balance before being Transfered to the Connected account balance for payout?

dense aspen
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Likely the former I'd like to understand both options

sharp forum
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What's your use case actually? On the high-level

lime oreBOT
dense aspen
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we are taking a charge at the time of checkout for a future service - when that service completes, the person will get paid.

sharp forum
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You need the second one then.

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The platform account will hold the funds until it's ready to pay out to the service provider

dense aspen
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what are the charges associated with that use case?

whole plinth
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Unfortunately I don't understand what you mean by that. Can you expound a bit on that question?

dense aspen
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since you are holding the funds, are there any additional charges to the fees that Stripe collects

whole plinth
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Not as far as I am aware though admittedly on this server we only really know about coding, for fee questions, you can reach out to our support team to confirm.