jerome9652 | Stripe Developers | Page 1

surreal jacinthBOT Dec 18, 2023, 3:20 AM

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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

jerome9652, 3 days ago, 9 messages

rapid bobcat Dec 18, 2023, 3:20 AM

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Can you share both customer ID (cus_xxx)?

half storm Dec 18, 2023, 4:01 AM

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cus_P5oErIjzhkE61u and cus_P3csd4FOUdtaw0

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Both the two customers are belong to hfu@fudan.edu.cn.

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We use RevenueCat to receive Stripe webhooks and RevenueCat received two purchases of hfu@fudan.edu.cn. with two customer ids.

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cus_P5oErIjzhkE61u purchased sub_1OHccTL6bvQoLiDamorbk3Gb and cus_P3csd4FOUdtaw0 purchased sub_1OFVcJL6bvQoLiDaxpLHzWRw.

I want to know whether the user hfu@fudan.edu.cn. bought twice for the same product?

rapid bobcat Dec 18, 2023, 4:14 AM

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When you create a Checkout Session, customer field was not set: https://dashboard.stripe.com/logs/req_mM8uYusdZa79Mq

If customer field isn't set, Stripe will always create a new customer irregardless whether the email address is the same

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Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

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