salteesam

[wary glen]

Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

• salteesam-terminal-timeout, 45 minutes ago, 41 messages
• salteesam-terminal-timeouts, 2 days ago, 28 messages

[late magnet]

Thanks a mil! I'll let them know

Did you DM them the email you used to create the thread so they can pick it up?

[spark ledge]

i did not, i just used our stripe support page to send the email. let me see if i can find out account id / email associated to that account https://support.stripe.com/contact/email?topic=terminal

i was logged in with the email [e-mail]
the account is acct_1C5MJVHO1gULFck6

is that enough info?

[sudden sandal]

Yes, thank you