olgafernndez

[modern kestrel]

Hello there. Can you share details about the coupon and the link you're applying it to?

[primal wigeon]

Sure, this is the link: https://checkout.stripe.com/c/pay/cs_live_b1woUqOSUUCjLafRk6Tu5wAlnVpnOHIjhh7t3fT7kO0fmpYrzAU6HjGUF5#fidkdWxOYHwnPyd1blppbHNgWjA0TGl0U25NQUJOVVxyYDF9cWZdYFRKXTFiXDVRMWNxUU59UmpPQDF%2FT1M9b25yRkBuUUBSd2JuTjNEUXYyZH1DfVNQUH0za3Vnck5NV291NXZ9Q2dxNWpDNTVhM3xIbEtiUycpJ3VpbGtuQH11anZgYUxhJz8nNDFuNTV%2FMUByMDVRNUoxM2p1J3gl

And the coupon PROMO25

[modern kestrel]

What does the code do? 25% off or?

[primal wigeon]

it is actually 100% off

It is a test

[modern kestrel]

This is due to minimum payment amount restrictions. When applying the code it'll reduce the session to zero-amount

Are you using Payment Links? Or Checkout directly via the API?

[primal wigeon]

It is a payment link

What is the minimum amount?

[modern kestrel]

Ok, then you need to enable a setting in your Dashboard to allow for $0 orders: https://stripe.com/docs/payments/checkout/no-cost-orders#payment-links-and-pricing-tables

[primal wigeon]

ok and how can I do that?

[modern kestrel]

Link above explains how

[primal wigeon]

but Im not using any code

[modern kestrel]

Did you read the link?

For accounts created before 17 August 2023, you can enable no-cost orders for your Payment links and pricing tables by visiting your Checkout settings in the Dashboard.
https://dashboard.stripe.com/settings/checkout