ozlemdemirci | Stripe Developers | Page 1

crystal marlinBOT Dec 15, 2023, 10:56 AM

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spiral lynx Dec 15, 2023, 10:56 AM

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Hi, let me help you with this.

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What do you mean by "list SEPA" exactly?

proper grail Dec 15, 2023, 10:57 AM

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This is the error report The user is having an issue with collecting SEPA payments through Stripe Integration. They have received complaints from EU users that they are unable to see an option for SEPA payment. The user has mentioned that they have tried testing it with VPN from the Netherlands and were able to replicate the issue. Here is a screenshot of the user test:

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1690378819_64c12243395ab_Screenshot-2023-07-26-092701.png

spiral lynx Dec 15, 2023, 10:58 AM

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I believe SEPA needs "eur" as currency.

proper grail Dec 15, 2023, 11:02 AM

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I will share this information with the user.

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do you have any document for this?

spiral lynx Dec 15, 2023, 11:05 AM

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You can see the "Presentment currency: EUR"
https://stripe.com/docs/payments/sepa-debit

proper grail Dec 15, 2023, 11:07 AM

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Thank you for your quick return 🙂

spiral lynx Dec 15, 2023, 11:11 AM

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Happy to help.

#ozlemdemirci