#yingwg-account-support
sour deltaBOT
Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.
- yingwg-email-receipts, 2 hours ago, 12 messages
- ying-invoice-pdf, 22 hours ago, 8 messages
- ying-checkout-invoices, 23 hours ago, 27 messages
rustic ginkgo
You set this in your Account settings
frank merlin
can you show me which specific page?
which doesn't have a place for me to upload the picture
frank merlin
hmm, I already changed the icon from the branding page, inside the invoice pdf is using our own logo, its just the logo next to the email sender is still the "stripe" one
rustic ginkgo
Okay, I can't offer any more help with this. I recommend you reach out to Support for help with account configuration
https://support.stripe.com/contact
sour deltaBOT
yingwg-account-support
@frank merlin :question: Have a non-technical question, account issue, or need one-on-one support? We wish we could help, but this community is focused on developers and technical discussions. Our support team will be able to assist you better than we can: https://support.stripe.com/contact
frank merlin
I think it is because the sender address is "invoice+statements+acct_1NZIRKLZYTcA9IFh@stripe.com>"
which is end with @ stripe.com, that i likely why it uses the "stripe" logo.