#tajinder-account-support

1 messages · Page 1 of 1 (latest)

pine shellBOT
weak nexus
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Hello, what's up?

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Let's talk here please. 🙂

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How can i chat with stripe?

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You're talking with a Stripe developer right now, do you have a technical question?

rare relic
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Are you from stripe?

weak nexus
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Yes, I'm a developer at Stripe.

rare relic
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Oh ok thank you for confirming that, because it is my first experience

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I need help regarding dashboard

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actually i can not open the dashboard

weak nexus
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I wish I could help, but this chat is focused on developers and technical questions. Our support team will be able to assist you with the Dashboard better than I can: https://support.stripe.com/contact/email

rare relic
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and when i log in and click on dashboard it says my stripe account has been closed but i have to check the dashboard and other information regards refunding back to my customers.

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i emailed them, but no help from anyone yet.

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People who placed an order on my website played tricks with me and then my account got closed

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they put false disputes as unautorised transaction

weak nexus
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I'm sorry that happened, but this isn't something anyone on Discord can help you with. You need to talk to Stripe support.

rare relic
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after that i did not get any result who won or lost

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does stripe has calling number?

weak nexus
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No, you need to use the contact form I linked to above.

rare relic
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actually i was using woopayment by stripe

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ok

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thank you

pine shellBOT
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tajinder-account-support

rare relic
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but i have a question

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before i was using woopayment by stripe, but can i use stripe directly with their plugin installing on my website?

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plus can i use same email and everything for stripe as i said before it was with woo payments and it was so cunfused for me

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so i only to use stripe not woo payments

weak nexus
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You mean does Stripe make a WordPress plugin you can install?

rare relic
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yes before when my account got closed i was using woo payments by stripe, so i want to use stripe not any middle company in between me and stripe

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so if i download plugin stripe on my site

weak nexus
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If you have a WordPress website you would need to use a plugin that works with Stripe. Many third-parties make different Stripe plugins, or you can build your own if you know how, but Stripe does not make a WordPress plugin.

rare relic
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can i use same details for stripe on site, like my email, mobile, etc...

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i want to use stripe plugin

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i checked stripe plugin

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in wordpress

weak nexus
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I'm not sure I understand.

rare relic
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ok