#bestcrow
twilit rune
chrome phoenix
Hi @quasi girder
quasi girder
Hey another useless help?
chrome phoenix
If you have issue to connect to your platform the only way to get access is via https://support.stripe.com/contact
This channel is only for technical integration questions
quasi girder
I already contact them
all of them dont know what to do
i sit with the support 40 min and the chat disconnected u think its a real ?
chrome phoenix
No there must be misunderstanding/mis use of the platform
The recommended way is to send an email to Stripe Support
quasi girder
I don't gonna wait 24 hours for answer when there is live chat there!!
chrome phoenix
And share as much details as possible... what was your email? why you want to change it? backup your account
quasi girder
I cant even contact the support on the mail cause I don't have access to the mail!
chrome phoenix
You need to choose the email option:
https://support.stripe.com/contact
Not the chat, that's the only way to do that.
quasi girder
But I need access to my old mail for contact the support in the mail
chrome phoenix
I see;, first you need to get access to your email, maybe reaching out to your mailing provider and have access to it then you try to get your Stripe Account back
quasi girder
So in other word you tell me if i don't have access to my old mail Im ***ed up.
chrome phoenix
The only way to know this is by reaching out to Stripe Support. Again, this channel is for technical integration questions only. Please be mindful to your language otherwise I'm afraid that you'll be banned from this channel.
If you have a technical integration question we are happy to help you in this channel.