#frankiela

1 messages · Page 1 of 1 (latest)

full quarryBOT
odd pelican
pale harness
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Interesting, if the customer looked at their account would they still see the funds? Ideally I'd like it to be as if they actually paid me. Also what is the longest you can put a hold on for?

odd pelican
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The funds are held and not accessible to the customer no

The duration is generally ~7 days but dependent on your merchant category (MCC)

pale harness
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Is there a guide on different merchant categories? Ideally I'd like to be able to put a hold on for at least a month

odd pelican
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It's not a Stripe specific thing, the card networks determine the max hold duration. Google should return some results for you

pale harness
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Gotcha, so if I put a hold on a transaction and then cancel it does Stripe take a fee? And can I do this repeatadly without raising red flags?

odd pelican
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No fees, no. Only when you capture the payment

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Not sure what you mean by 'red flags', but not something we can answer here: https://support.stripe.com/contact

pale harness
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Mainly just wondering if Stripe might flag it as weird that an account is making a lot of holds but not capturing most of the payments

odd pelican
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A question better suited for support 👆

pale harness
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Too easy, thanks