#blackship-aubecs-limit

1 messages · Page 1 of 1 (latest)

spare heronBOT
brazen totem
#

@open kindle I'm looking into this - give me a few minutes

open kindle
#

Great thanks @brazen totem

#

its working on lower amounts less than 1500 BTW

brazen totem
#

I believe the issue is that AU becs debit has strict limits - when your account is still in a "submitted" state (it hasn't been fully reviewed) the limit is fairly low (1500 AUD).

#

Once your account is fully approved that limit should increase

open kindle
#

ahh so it matters on the account not in the code?

brazen totem
#

yup

open kindle
#

nice thanks @brazen totem your the man.

brazen totem
#

👍 happy to help

spare heronBOT
#

blackship-aubecs-limit

open kindle
#

hmm is is possible that it only throes error on test but will work on live?

#

hi @brazen totem got a followup wuestion

brazen totem
#

Until your account is fully approved/reviewed you'd get the same error in livemode if you used an amount above 1500 with AU becs debit

#

If you're planning to go live soon and want the higher limit, you can check in with support (https://support.stripe.com/contact) to see if there's a way to increase that limit

open kindle
#

thanks @brazen totem we have this issue that the system accepts more than 1500 but it throws error now on our sandbox-test mode

brazen totem
#

what do you mean by "the system accepts more than 1500"? Is this something on your end (as in your own logic)?

open kindle
#

hmm let me provide you some logs

#

can you view this payment intent?

brazen totem
#

In comparison the one you shared earlier also has au_becs_debit under payment_method_types , which is why it's failing

open kindle
#

woah lemme check

brazen totem
#

I need to head out, but my teammate is around and can answer any other questions you have! Just one last thing before I go - you may be interested in using automatic_payment_methods[enabled]: true instead on your Payment Intents. That'll automatically pull the payment methods that you have enabled in your Dashboard (https://dashboard.stripe.com/settings/payment_methods) that can be used for that specific paymetn method so that you don't have to set them manually under payment_method_types

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

open kindle
#

thanks @brazen totem