gaston-subscription-latency | Stripe Developers | Page 1

narrow bladeBOT Dec 13, 2023, 10:08 PM

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winged basalt Dec 13, 2023, 10:08 PM

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@fresh remnant nothing specific that we've observed no. But our default timeout is 30s and has always been at that value

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gaston-subscription-latency

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Do you have an example request id req_123 I can look at to see if it was slow on our end?

fresh remnant Dec 13, 2023, 10:12 PM

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Does the event id help?

winged basalt Dec 13, 2023, 10:13 PM

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I can work back from that yes

fresh remnant Dec 13, 2023, 10:13 PM

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req_Fyb7GoPgSqAJBT

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Found it!

winged basalt Dec 13, 2023, 10:16 PM

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so that request took 2.12 seconds end to end

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It seems that you were updating a subscription right when we were doing something with the Subscription

fresh remnant Dec 13, 2023, 10:19 PM

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Interesting... Do you happen to know what was going on with the subscription at the time?

winged basalt Dec 13, 2023, 10:23 PM

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Not sure sorry. You're better off discussing this with our support team if you need further help https://support.stripe.com/contact/

#gaston-subscription-latency