wizzymotion | Stripe Developers | Page 1

opaque gateBOT Dec 13, 2023, 2:01 PM

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covert tundra Dec 13, 2023, 2:02 PM

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It is possible that their issuing bank blocks the transaction.
Where exactly are you seeing this error?

hidden eagle Dec 13, 2023, 2:02 PM

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Bank is not blocking... I'm sure.
It's my own card

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my backend returns this when I'm try to create a susbcription.

covert tundra Dec 13, 2023, 2:04 PM

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It might be blocked by the default currency set on the customer
Can you share a request ID?

https://support.stripe.com/questions/finding-the-id-for-an-api-request

hidden eagle Dec 13, 2023, 2:10 PM

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req_E7RMelsz4GgeQl

maybe it's key problem.

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I'm migrating from testmode to live.

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make sense to you? @covert tundra ?

covert tundra Dec 13, 2023, 2:12 PM

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It doesn't make sense, no.

The error you mentioned in your original message is completely different from the request ID you shared, so no

hidden eagle Dec 13, 2023, 2:13 PM

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let me investigate, one more minute please.

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what if the Same Credit Card was used by another customer to create a subscription into another Currency?
The default Currency is stored by Card, or by Customer?

covert tundra Dec 13, 2023, 2:15 PM

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by customer

hidden eagle Dec 13, 2023, 2:17 PM

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Now I've found the correct request:

req_dYd8ICoxoTThmq

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look all my process:

POST /v1/payment_methods
Status
200 OK
ID
req_8ni8jiqICpLtmG
Time
12/13/23, 10:55:09 AM

POST /v1/payment_methods/pm_1OMsu1ChHlHBFg3waT0aT8BK/attach
Status
200 OK
ID
req_yM4gNML3Q3rwQU
Time
12/13/23, 10:55:11 AM

POST /v1/customers/cus_PBEOGYlL6qLk8l
Status
200 OK
ID
req_yQUvfrpqALWFVE
Time
12/13/23, 10:55:12 AM

POST /v1/subscriptions
Status
200 OK
ID
req_YEnST3HmFGAleK
Time
12/13/23, 10:55:13 AM

POST /v1/payment_intents/pi_3OMsu5ChHlHBFg3w1Azu47de/confirm
Status
400 ERR
ID
req_dYd8ICoxoTThmq
Time
12/13/23, 10:55:14 AM

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@covert tundra

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I have some other Subscriptions in Dolar in this same card (from ChatGPT for example).
So I think it's a Stripe Brasil issue?

covert tundra Dec 13, 2023, 2:31 PM

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Sorry things are running a bit busy, I'm looking and will respond as soon as I can

hidden eagle Dec 13, 2023, 2:34 PM

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Supported presentment currencies

Brazil
Stripe users can process charges in the following list of currencies with these exceptions:

You can only charge Brazilian cards in BRL

look what I've found.

covert tundra Dec 13, 2023, 2:35 PM

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looking at the underlying charge for the request you shared above

    code: "card_declined",
    decline_code: "currency_not_supported",
    doc_url: "https://stripe.com/docs/error-codes/card-declined",
    message: "Your card is not supported for this currency. You can only charge Brazilian cards in BRL in Brazil.",

It seems to be a specific decline with this card being recongnized as brazilian card and not an international card.

We don't know much about declines on this server unfortunately. Support team are the experts on this. would recommend talking to them via
https://support.stripe.com/?contact=true

#wizzymotion