#adityalystlocdeveloper_33428

1 messages · Page 1 of 1 (latest)

snow spireBOT
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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

fervent crater
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Hi, let me help you with this.

keen surge
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i am setting while creation of subscription but when i am ending trial early then my billing cycle isdisturbing

fervent crater
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What behavior do you expect in this case?

keen surge
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i want trial end date to next month first day bill

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i want to bill every month first that i want

fervent crater
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So why do you end trial before actual trial end?

keen surge
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actully my product is api uses based product

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i allowded 25000 free hit to user

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but what if user crosses this limit

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before trial end

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i have all usages record in my db

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you can also sugest waht i can do

fervent crater
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You can just bill them separately for the excess amount, create a one off Invoice.

keen surge
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means

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how?

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thats not case i want to make the users plan active

fervent crater
keen surge
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actully see if user exceed this limit we will make that plan out of trial and make it active

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that what i want

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so user can use from their active plan

fervent crater
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Ok, but how will you bill them until the 1st of next month?

keen surge
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see this bill i am taking 199 upfront and according to number of usages

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so when trial end customer will pay prorated price and in next invoice he will pay last month usages + next month fixed price

fervent crater
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Sorry I don't understand. You want them to pay the prorated amount immediately when trial ends, or starting from 1st of next month?

keen surge
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immedietly

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hope so this will make you clear

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my subscription consist two things flat rate and metered usages

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issue is with trial case only

fervent crater
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For the rest of the trial month, do you want to prorate the fixed amount? Or just start to record the usage to be billed on the 1st of next month?

keen surge
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example suppose user subscribed 1 feb so 14 days trial is added but on 10 feb user exceed limit. so on 10 feb user will charged for proarted amount 10- next month first and at next month first last month usages + fixed price for upcoming month

fervent crater
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proarted amount of what exactly?

keen surge
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flat rate which we are taking when plan is activated

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see at the top first price

fervent crater
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I think the best workaround here would be to give the customer a 50% discount for the first month. And then start recording the usage after they exceed the threshold. Other ways might be too complicated.

keen surge
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in trial threshold is not working

fervent crater
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What do you mean? How is it supposed to work? I suggested you build this yourself based on your usage records in the database.

keen surge
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best way is to make trial end now and then subscription will get activated

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but billing anchor is the only issue

fervent crater
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You can then re-set it on the 1st of the month.

keen surge
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how?

keen surge
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to reset that billing date

fervent crater
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You can only set it to "now"

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So you will need to trigger this update on the 1st of the month.

keen surge
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can we set schudle to this from stripe end

fervent crater
keen surge
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can we do something with this case using schudle

snow spireBOT
kindred summit
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I'm taking over for @fervent crater as they need to step away soon
This thread seems to have a ton of context so can you give me a quick summary of what your issue/use-case is? Also what have you tried so far?

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I'll catch up in the meantime