harikrishna96 | Stripe Developers | Page 1

plain shadowBOT Dec 13, 2023, 6:04 AM

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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

harikrishna96, 4 days ago, 2 messages

eager pier Dec 13, 2023, 6:04 AM

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Looks like permission issue? Does the camera has any cover (just checking)?

pearl gate Dec 13, 2023, 6:06 AM

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All permissions are provided as it requested, there is no cover to the camera. as we check.

eager pier Dec 13, 2023, 6:12 AM

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Does it work in different devices?

pearl gate Dec 13, 2023, 6:14 AM

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yes, it works perfectly in all other devices.

eager pier Dec 13, 2023, 6:17 AM

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Hmm don't know why honestly. Do you have 2nd Lenovo device to test?

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Wondering if that's simply a hardware problem

pearl gate Dec 13, 2023, 6:21 AM

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In general camera is working in our mobile application. when user wants to upload the stripe document Identity verification. it is showing as blank. as shown in the above attachment.

#harikrishna96