#sankeideveloper_91744
1 messages · Page 1 of 1 (latest)
Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.
- sankeideveloper_91744, 1 day ago, 5 messages
My question is that in actual use, if a customer transfers money, can they distinguish who is transferring? And if the customer writes transfer information, can I get it at /webhook
When accepting bank transfers with Stripe, customers are provided with a virtual bank account number (VBAN). This VBAN is unique to each customer.
you can see the sender information : https://stripe.com/docs/payments/bank-transfers#sender-information
In test mode, when I try to create an invoice for bank transfer, I don't see any information that allows me to distinguish the customer. There is only recipient information
If the customer sends money to that account number now, I still can't imagine it
Can you maybe elaborate more on your concern? Each customer is assigned a unique account number. When the transfer is received in that account number, Stripe automatically lists that transaction in the customer's corresponding Cash Balance
For example, I have 3 invoices to be transferred to banks and 3 different customers. If a customer transfers money from the bank to stripe, how do I know who transferred it when there is no transfer information here? Or will the customer have to create a stripe account first and I will create an invoice for that account, then the customer will connect the bank account to stripe and pay
if you reach out to Stripe Support - https://support.stripe.com/contact, i think they'll be able to better advise you on your question than we can here on this channel