Pablo Bene | Stripe Developers | Page 1

bronze oasisBOT Dec 13, 2023, 2:24 AM

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north musk Dec 13, 2023, 2:27 AM

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hello! what's the max amount of time that a customer might take to confirm that their purchase went well and the product arrived?

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and who is the merchant on the customer's credit card statement - your business, or the seller's business?

vale musk Dec 13, 2023, 2:33 AM

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Thanks for the feedback Alex! Well, we don't have a maximum time. I'll try to explain, the customer will buy a ticket for a show that will be held on 12/15, after the event date he has 2 days to confirm that everything went well with his ticket. If something goes wrong, the money will be refunded and will not be sent to the seller. And the customer invoice will show my company name.

north musk Dec 13, 2023, 2:34 AM

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how far ahead can they possibly buy a ticket?

vale musk Dec 13, 2023, 2:38 AM

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I believe that up to 1 week before

north musk Dec 13, 2023, 2:38 AM

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The reason why i ask this is because the funds should only be held for a period of time : https://stripe.com/docs/connect/account-balances#holding-funds

Understanding Connect account balances

Learn how Stripe account balances work when using Connect.

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ah, 1 week before is fine then

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hmmm, and are the sellers all based in the same region/country as your business?

vale musk Dec 13, 2023, 2:42 AM

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Yes, all from the same region

north musk Dec 13, 2023, 2:47 AM

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alright, then there're two options :

Separate Charges and Transfers : https://stripe.com/docs/connect/separate-charges-and-transfers. You can transfer the funds to the seller once the customer confirms. You might want to take note that you should set your payout schedule for your own platform account to a longer period of time e.g. biweekly or monthly, so that you have sufficient funds in your balance to payout.
Destination charges : https://stripe.com/docs/connect/destination-charges. This would automatically transfer the funds to the seller as part of the payment itself. However, you would only payout the amount(s) when the customer confirms. Note : controlling the payout is what we call a manual payout and there are cons to it. Stripe cannot provide an itemized breakdown of what is included in a manual payout.

Creating separate charges and transfers

Learn how to use Connect to create charges on your platform account on behalf of connected accounts, perform transfers separately, and retain funds in the process.

Creating destination charges on your platform

With Connect, you can create charges on your platform account, take fees, and then transfer remaining funds to your connected accounts.

vale musk Dec 13, 2023, 2:54 AM

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Got it, I'll take a look at both options and choose the most suitable one. One more question, transfers can be made to external accounts, right?

north musk Dec 13, 2023, 2:55 AM

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the Transfer is made to a connected account. The transferred funds land in the connected account's balance. Subsequently, payouts are done (to an external account).

#Pablo Bene