#neubee64

1 messages · Page 1 of 1 (latest)

harsh zephyrBOT
hidden ermine
#

hello! you mentioned that this has been working for the past 8 months, can you share the most recent request id that was successful?

stone surge
#

😆 I think you've caught me in a lie. Maybe this hasn't been working in the test environment, I can't find any examples. Here's an example from prod where it is working: req_D9EG1FIIfwrSW2

#

I was feeling pretty confident that I had seen a charge work in testing before. But we only use skip_rules under certain conditions.

hidden ermine
#

no worries, it's easy to get confused. Taking a look at the production request instead. Give me a while to look into this

#

you're missing a feature on your test account that allows the usage of radar_options[skip_rules]

#

you'll need to write in to Stripe Support to get that applied to your test account https://support.stripe.com/contact/email

stone surge
#

Is that a quick and easy thing? I could also change our code to remove the parameter when not in production.

hidden ermine
#

you can give them the test request id and the production request id and mention that you need the feature applied to the test account to use radar_options[skip_rules]

#

it should be fairly quick. If you write in now and share which account id you're writing in from, i can make sure that it gets to the right team

stone surge
#

Got it. Thanks much! You are the best.

#

Just sent it. I'm actually not sure what the account id is, but the name of the account that I used on the support page is Bitsy and Bump Testing. This is the same account that req_D9EG1FIIfwrSW2 was made under.

hidden ermine
#

aha, yep, i see it

#

I'll make sure it gets to the right team, they'll get back on that support ticket!