#bradey_90529
wind crag
sly dome
Hello! Can you tell me more about the buy button? Is it just a link? If so, what does it link to? If it's not just a link, can you share the guide you used to make it?
zinc epoch
The buy button on the client's website is to buy a monthly recurring membership. When you click the subscribe button it sends you to the stripe checkout page to enter your contact information and payment method to subscribe to the membership program.
sly dome
Ah, okay. That should work for multiple purchases as long as you haven't configured any limits or anything preventing that, or if you haven't expired or archived the associated Payment Link.
Do you see the associated Payment Link here? https://dashboard.stripe.com/payment-links
zinc epoch
Yes it is in there
sly dome
If you go into it do you see anything about it being deactivated or anything like that?
zinc epoch
Nope, it says that it's still active and gives the option to deactivate the link
sly dome
Can you share the link to the site where the button is so I can reproduce on my end?
Or can you give me the Payment Link's URL?
zinc epoch
Just looked and we aren't limiting the number of payments as well so that looks good.
sly dome
The "Join Now" and "Subscribe" buttons on that page work fine for me.
Is there a different button I should have clicked on?
zinc epoch
There's also the buy card at the bottom of the page as well
sly dome
This one?
zinc epoch
I guess the issue is it'll be working and then that's when it says expired link. We've had to update the link a few times in order for it to not give that expired message.
Yes that's it
sly dome
Yeah, that one takes me to Checkout as expected.
Is it possible you're going to the payment page, leaving it there for a while, then reloading it and hitting the error?
The individual Checkout Sessions created when you click on that do expire, but the buttons on your site should always work when clicked unless the underlying Payment Link is disabled.
zinc epoch
I think that's the issue. We've been testing to see if it's working on our end but after doing it multiple times and going back to it after a bit that's when we get the message.
So each time you click on the button you get a different individual checkout session, does this mean that the url differs for each one?
sly dome
Yeah, like after I click on one of those buttons I end up on a page like https://checkout.stripe.com/c/pay/cs_live_b1ZgjJwssRujeXM5knFRyUfTN5VuNCBCEEsYtggAtKlXDc4N5X9EoOtAJn#fidkdWxOYHwnPyd1blppbHNgWjA0TzBpQ3VBSlJQVGdKd0B%2Fb3xcUmhLakZmdTxzS2gxRmNIb1JyZGldUkNdMFFATEZiRm5yX2tkQnRwXWNMdnZMSVVsYjR3d2NrS3VrbUtWQUQ1SFNMQzA9NTVXX3xQaTBhcScpJ3VpbGtuQH11anZgYUxhJz8nY19gYFx2PFRcZzdgNFQxPXJEJyknd2BjYHd3YHdKd2xibGsnPydtcXF1dj8qKmhsYXJkfGdqcmkrZmpoKid4JSUl and if I try and reload that page tomorrow it's going to be expired and not work, but the button on your page will still work (and would generate a new Checkout Session/URL when clicked).
zinc epoch
Got it that makes sense. I think that answers everything!
Actually one last question. Do you know how long the individual checkout session lasts for before it expires?
sly dome
It can vary. You can check by looking at the Checkout Session's expires_at property: https://stripe.com/docs/api/checkout/sessions/object#checkout_session_object-expires_at
zinc epoch
Awesome, thanks for your help!
sly dome
Looks like 24 hours for your situation, I believe.