#alvin_63959

1 messages · Page 1 of 1 (latest)

stoic knollBOT
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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

ashen forge
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Hi, how can I help?

upper thunder
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for the schedule, I can see that, it will still invoice Premium then after that it will invoice the downgraded plan

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example of it is this
sub_1OMDEdGFC7Ks3wO6Km5nGIxh
& sub_1OMDSeGFC7Ks3wO65lNNuAzk

both of them downgrade scenario but this subscription
sub_1OMDSeGFC7Ks3wO65lNNuAzk is the example of will be bill the new downgraded subscription

ashen forge
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What are you trying to achieve exactly?

upper thunder
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I want to have a schedule subscription that will schedule the downgrade subscription to be billed at next period

ashen forge
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You can avoid using Schedules and just downgrade the Subscription before the next billing cycle by listening to invoice.created event. You can mark the Subscription as up for an downgrade in the metadata.

upper thunder
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if I can avoid using schedules and just by listening to invoice.created can I still cancel the downgrade?

ashen forge
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Again, update the metadata field.

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... to remove the note about the downgrade.

stoic knollBOT