duong_thu_huyen | Stripe Developers | Page 1

delicate needleBOT Dec 12, 2023, 8:10 AM

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dry rose Dec 12, 2023, 8:10 AM

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Hi there, can you elaborate more?

robust linden Dec 12, 2023, 8:13 AM

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Hi jack, iam checking information in dashbaord url: https://dashboard.stripe.com/connect/accounts/acct_1KJxcK2S7jSSy0qC/payments/pi_3O9zdc2S7jSSy0qC0efDj7DP
And in timeline block has an item with content "$23.79 refund attempted but failed because a dispute opened on payment". Can you help me to check why do we have that refund request ?

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dry rose Dec 12, 2023, 8:15 AM

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https://dashboard.stripe.com/logs/req_Mk5rgiziFsKEdm this is the refund request, it was made by ShopBase

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robust linden Dec 12, 2023, 8:16 AM

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You mean that request was sent from ShopBase App ?

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Or excute directly on Stripe dashboard ?

dry rose Dec 12, 2023, 8:18 AM

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From ShopBase

#duong_thu_huyen