#kirbyswoop
1 messages · Page 1 of 1 (latest)
Hello
hey!
Do you have an example PaymentIntent I can look at that corresponds with that screenshot?
yeah one sec
Also, is the Connected Account in the same country as your platform?
Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.
Okay yeah that is expected behavior then and we call it out here: https://stripe.com/docs/connect/destination-charges#settlement-merchant
If the connected account is in a different country than the platform, the connected account’s address and phone number are displayed on the customer’s credit card statement.
So there isn't much I'm going to be able to help with
youre incorrect
?
it says if you use on_behalf_of
the settlement merchant will be the connected account
Correct, which you are doing
and this case its not the connected account, the platform number is there
No, it states it in the docs right there -- only the Connected Account address/phone shows up if the Connected Account is in a different country.
Otherwise it uses the platform
Even with on_behalf_of
that wasn't clear, is there anyway to change that?
I can only tell you the behavior of our API -- I don't have the background on why that is. If you wan t more information on why that is the behavior you will want to reach out and discuss with our Support team via https://support.stripe.com/contact/login
got it thanks