#izenit_06217
wheat monolith
This might be due to balance being pending.
Do you have funds in your available balance?
velvet rune
in live mode or test mode?
wheat monolith
test mode
if not, try creating some test payments using the payment methods listed here
https://stripe.com/docs/testing#available-balance
These should bypass pending balance and move funds directly to available balance
wheat monolith
It should be on
https://dashboard.stripe.com/test/balance/overview
Mine is a US test account so is says USD balance but you should be seeing something else
I can't read that language you shared 😅
also going back to your original question, why are you using payouts API for transfers?
Transfers is a separate API
https://stripe.com/docs/api/transfers
Payout API sends funds to the external bank account
For sending funds to another connected account, you need to use Transfers API
velvet rune
ok
i'm going to try now
InvalidRequestError: Request req_GCUb09vo5iDRO7: You have insufficient funds in your Stripe account for this transfer. Your card balance is too low. You can use the /v1/balance endpoint to view your Stripe balance (for more details, see stripe.com/docs/api#balance).
wheat monolith
Yeah looks like you don't have enough funds
velvet rune
I work in the startup Zenitsolar. we are developing a marketplace to create energy communities
wheat monolith
Try creating a few test payments using the payment methods I shared above
velvet rune
so we connect energy producers and energy consumer. at the end of the month our customers pay to us and after we pay to the energy producers
that's why I'm trying to use payout or transfer
my aim is to pay to an external account
wheat monolith
this external account is a bank account for a connected account right?
"Energy producers" are the connected accounts right?
velvet rune
yes
wheat monolith
Gotcha. So in that case,
1/ You'd first need to have enough balance on the platform account to transfer it to connected account
2/ Once connected account receives the funds, you can either manually create a payout using the API or funds would be paid out automatically on automatic payouts
The error you're seeing is that you don't have enough funds in test mode to create a transfer to the connected account
if you create a few test mode payments using the test cards here
#1183798605019091044 message
The funds would be moved to available balance immediately
so then the transfer would succeed
velvet rune
yes that is what I want to do, but I don't know why I can't create funds in test mode
I already did some payments in test mode some days ago
wheat monolith
Those funds might still be pending as I don't see any card balance on your account
velvet rune
what do you mean with "card balance"
wheat monolith
The test payments you've created were paid using a specific payment method. I'm seeing some issuing related balance on your account but I'm not seeing any pay-ins related balance
Are you not seeing this button to create a one-time charge on the dashboard?
velvet rune
wheat monolith
the last option, you can create a test payment using that
patent dustBOT
velvet rune
I create some payment using the last option "payment"
now I can see I have some peding balance. but available balance is still 0
how can I send to available balance?
wheat monolith
what test card did you use?
velvet rune
4242 4242 4242 4242
wheat monolith
if not, try creating some test payments using the payment methods listed here
https://stripe.com/docs/testing#available-balanceThese should bypass pending balance and move funds directly to available balance