#davidthorand

1 messages · Page 1 of 1 (latest)

pastel summitBOT
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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

calm spruce
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Hello

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Unless you are okay with proration occurring

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Actually sorry let's back up a second.

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Is the downgrade going to be the same interval (like monthly to monthly)?

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Or different interval for your Price?

cosmic loom
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Both. Customers may downgrade to a lower plan or interval (or both)

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Proration should not happen in case of downgrades

calm spruce
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Okay

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Then yeah what I linked above (Subscription Schedules) is the right way to do this.

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So you basically create a second phase that starts at the end of the Billing Period with the new downgraded Price

cosmic loom
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What would be the first phase?

calm spruce
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The current Subscription phase

cosmic loom
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I see. I guess I just have to try it. Won't be that hard then 🙂

Thanks for your help!

calm spruce
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Sure

cosmic loom
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The second phase basically does not have an end_date thus it's gonna be released, right?