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1 messages · Page 1 of 1 (latest)

solid timberBOT
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Hello! We'll be with you shortly. Below are links to other discussions we've had with you in the past week in case you want to review that information. If your question is related to one of these previous discussions, please provide a comprehensive summary of the current state and what you need help with now. We help many users simultaneously, so a summary allows us to resolve your issue as soon as possible.

regal portal
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Is the discount to be applied once ?

copper tartan
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yes only once

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the main part is the time-limited nature of it, FOMO purposes etc

regal portal
copper tartan
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I understand, however we want to remove the discount if it's unused by a certain time

regal portal
copper tartan
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Yes, but what we want is the automated removal, the question is if Stripe can automatically remove a discount applied to a customer. Like how you can with Subscription Schedules, just with the Customer instead.

regal portal
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Sure you can use subscription schedule to remove a coupon. Have you tried?

copper tartan
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Yes that works, but I think you might be misunderstanding me. We want to apply the discount to the customer, not the subscription.

solid timberBOT
mental timber
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that's unfortuantely not possible other than directly calling the API to set coupon:"" on the Customer object at the time you want that to happen

copper tartan
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okay, so the only way is for us to manage the removal through our own automation?

mental timber
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yes

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or change the approach so you always apply coupons to individual subscriptions rather than the Customer