quentinnprt | Stripe Developers | Page 1

modern depotBOT Dec 11, 2023, 8:41 AM

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tidal hamlet Dec 11, 2023, 8:41 AM

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Hi! Can you share the request ID (req_xxx)? Here's how you can find it: https://support.stripe.com/questions/finding-the-id-for-an-api-request

Finding the ID for an API Request : Stripe: Help & Support

Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

sharp mica Dec 11, 2023, 8:44 AM

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req_HoVsEWaFnHqhmK

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Oh ok seems like when he used a different card, the invoice has been paid

tidal hamlet Dec 11, 2023, 8:47 AM

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The card is declined with code: transaction_not_allowed

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The customer should try another card or reach out to their card issuer.

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